Support & Setup
Need help connecting QR Attendance? Start with the setup guide, then use the checks below to solve the most common issues.
Start here
Open the step-by-step Setup Guide to prepare your Google Sheet, paste the Apps Script, deploy the web app, create the fixed QR code, and configure approved Wi‑Fi BSSIDs.
Common checks
- Confirm the app link ends in /exec and that its health check succeeds.
- Make sure the Sheets tabs are named Members, Attendance, and Settings.
- Check that the member username is active and the numeric PIN matches exactly.
- Clear the member’s device_id in the Members sheet only when an administrator has approved a new phone.
- Use the exact text in qr_token when generating the printed QR code.
- Connect to the configured Wi‑Fi network and turn on Location/GPS before scanning so Android can expose the BSSID.
Attendance not recording?
Check that the scanner is open for the day, the QR is the fixed shop QR, and the phone is connected to a configured BSSID. The server is the source of truth, so refresh the dashboard after changing a Sheet setting.
Who can help?
For account, attendance, or organisation-specific questions, contact the person who manages your Members and Settings sheets. For app feedback or source-code issues, visit the GitHub project.
QR Attendance does not receive or store your organisation’s private Sheet credentials.